I have the JMW 10 3D (printed one-piece) Tonearm and have noticed it was made cockeyed. The headshell end of the arm is rotated with respect to the axis that travels through the two balance knobs at the tonearm base. Anybody else see this? Azimuth is not adjustable in this tonearm so I am stuck. The tonearm had to be "printed" in this manner during its manufacture. Some of the unipivot arms have an azimuth adjustment screw, this one does not. And this arm came with a Prime SIgnature table - pretty pricey at least for this commoner. This is a bummer, I did not expect to have a cockeyed tonearm during playback in order to have a perfectly vertical cartridge. Looks strange. Remember, has nothing to do with weights, this is fixed in the tonearm. I imagine the performance specs that are promised are compromised by the tonearm riding cockeyed, not to mention the unecessary aesthetic affect.
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We haven't made the Signature with that type of arm for a long time, was this bought new or used? Regardless we will still help you out 😀 Like @Brf mentioned the earlier arms were before we had realized to test the heat resistance WITH the resistance on there. All of our tests of the material initially were done without the additional metal and machined components added. After sometime we saw the impacts of the machined parts when paired with heat. We adjusted and stepped up the heat resistance and the UV Light resistance. Also you can adjust azimuth using the side weights or the drop counter weight. But again, drop us an email (if you haven't already) with pictures and information and we can see what we can do. 😎
Contact VPI customer service and they will take care of you. In some (very few) instances, the arm's integrity may shift during the 3d curing process or there was pressure on the headshell during shipping and it went through a heat cycle.