I’ve noticed more packages being delivered by smaller logistics providers lately instead of the big names. Has anyone had experience with lesser-known last-mile carriers in the suburbs? Are they generally reliable or hit-or-miss?
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How reliable are smaller last-mile delivery companies in suburban areas?
How reliable are smaller last-mile delivery companies in suburban areas?
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I had a mixed experience with a lesser-known company during the holidays. The package arrived fine, but there was no tracking update for days, and I couldn’t get clear info from the app. Eventually, I looked up the uniuni phone number to try and speak with someone, which surprisingly helped. It's not something I normally do, but it gave me some peace of mind knowing someone was handling the case. In suburban areas where routes aren't as optimized, things like delays or confusing drop-off spots happen more often. Just keep an eye on your tracking and follow up if needed.