VPI Concierge Service
Introducing the VPI Concierge Service
Buying a world class analog system should be exciting, not intimidating.
The VPI Concierge Service was created for music lovers who want their system assembled, optimized, and explained by a VPI expert in the comfort of their own home.
Most people aren't mechanics, yet they expect their car to perform flawlessly.
Most people aren't chefs, yet they expect their kitchen appliances to work perfectly.
Your analog system deserves the same attention.
Our job is simple:
To make sure your VPI performs exactly as it was designed while giving you the confidence to enjoy it for years to come.
During every Concierge visit we don't simply assemble a turntable. We educate, optimize, answer questions, verify system performance, and make recommendations based on your listening goals.
If you decide you'd like to explore additional upgrades while we're there, our Concierge can also provide options such as cartridges, tonearms, speed controllers, phono accessories, record cleaning machines, interconnects, and other VPI-approved enhancements.
Essential Concierge
Starting at $199
Includes:
• Delivery and assembly
• System inspection
• Cartridge mounting
• Overhang adjustment using supplied jig
• Tracking force adjustment
• VTA confirmation
• Azimuth adjustment
• Anti-skate adjustment
• Platter leveling
• Speed verification
• Platter mat discussion
• Customer orientation and operation walkthrough
• Basic maintenance and care instruction
• Personalized Upgrade Consultation
Reference Concierge
Starting at $299
Everything included in Essential Concierge, plus:
• Selection of the appropriate cartridge alignment geometry (Baerwald, Löfgren A, Löfgren B, Stevenson, or manufacturer specification)
• Precision overhang verification
• Offset angle verification
• Cantilever alignment verification
• Phono stage optimization
• Listening evaluation
• Personalized Upgrade Consultation
Custom Concierge
Starting at $399
Everything included in the previous packages, plus:
• Stylus Rake Angle (SRA) optimization
• Channel balance verification
• Bearing inspection
• Platter inspection
• Tonearm bearing inspection
• Advanced system optimization
• Personalized upgrade consultation
• Personalized Upgrade Consultation
Every installation is different.
Final pricing may vary depending on travel distance, tolls, parking, airfare, hotel accommodations, complexity of installation, system configuration, furniture accessibility, and the condition of existing equipment.
Whenever possible, these costs will be discussed and estimated before your appointment so there are no surprises.
The VPI Concierge Service isn't just about setting up a turntable. It's about delivering the complete VPI experience—professionally installed, carefully optimized, and ready to let your music shine.
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